Refund Policy
Effective September 8, 2026
Subscriptions
Job seeker Premium and employer plans renew automatically until canceled. You can cancel anytime from your account Settings — you keep access until the end of the current billing period. We do not provide pro-rated refunds for unused time in a billing period, except where required by law.
One-time purchases
One-time purchases (job posts, featured upgrades, profile boosts, Lifetime Premium) are delivered immediately and are non-refundable once delivered, except where required by law. If you were charged in error — for example, a duplicate charge for the same item — contact us within 60 days and we will refund the duplicate.
How to request a refund
Reach us through the contact page within 60 days of the charge. Please include the email address used at checkout and a description of the issue. Refunds, when approved, are processed back to the original payment method and typically appear within 5–10 business days, depending on your bank.
Chargebacks
Please contact us before filing a chargeback with your bank — we can usually resolve billing issues faster directly. Payments are processed by Stripe; we never store your card details.
This policy works together with our Terms of Service and Privacy Policy.